Care plans only work if patients keep coming. Promptly texts visit reminders, recall for patients who fall off, and review requests â so your schedule and your outcomes both stay strong.
The revenue you're losing to missed calls and no-shows â captured automatically.
Automatic reminders patients confirm by text keep multi-visit care plans on track.
Automatically reach patients who dropped off their plan and haven't rebooked.
Turn missed calls into booked visits before the caller tries another clinic.
Grow the reviews that bring new patients through the door.
Your front desk and providers work from one inbox with notes and assignment.
On the desk or your phone, with push notifications so nothing is missed.
Promptly is a revenue-focused business communication platform for chiropractic and physical therapy clinics. Your results â and your revenue â depend on patients completing their care plans, yet multi-visit plans are exactly where patients quietly drop off. Promptly keeps patients engaged with automatic reminders and recall, so more of them finish care, more of them come back, and fewer visits slip through the cracks.
A care plan only works if the patient keeps coming. Promptly automatically texts visit reminders that patients confirm with a single reply, so the appointments in a plan actually happen. Your front desk and providers share one inbox to answer questions, send exercises or paperwork, and follow up â all in writing, with each patient's history in one place.
Patients don't need an app; they text like normal, and your team responds from the desk or the Promptly mobile app.
Every clinic has patients who stopped coming halfway through care. Promptly's recall automatically reaches patients who are overdue and haven't rebooked, bringing them back to finish treatment â better outcomes for them, and recovered revenue for you, without your team making cold calls.
People in pain call around until someone answers. Promptly's automatic missed-call text-back opens a conversation the instant a call goes unanswered, so new patients book with you instead of the next clinic. In a busy front office, one shared inbox makes sure every inquiry is seen and answered quickly.
Chiropractic and PT are trust-driven and highly local, so your Google rating strongly influences who books. Promptly makes it easy to request a review in one tap after a great visit, guiding happy patients to your public page and catching private feedback first.
Promptly unifies reminders, recall, reviews, and everyday messaging into one platform your team runs from any device. It's business communication focused on revenue â designed around the metric that defines a chiropractic or PT clinic: patients who start care, complete it, and come back.
Keep patients on plan, win back the ones who lapsed, and capture every new inquiry â Promptly turns communication into completed care and steady revenue.
Promptly replaces the patchwork of missed calls, sticky notes, and voicemail tag that most clinices rely on with one connected communication platform. Everything below works together, so your team runs the entire customer journey â from first contact to repeat visit â from a single shared inbox on any device.
Two-way business texting. A professional texting line and a shared team inbox so anyone on your team can pick up a conversation, with full history for every one of your patients in one thread â no personal cell numbers, no lost context.
Missed-call text-back. The moment a call goes unanswered, Promptly automatically texts the caller so the conversation continues instead of ending in voicemail â the difference between a lost lead and a booked one.
Automatic appointment reminders. Personalized reminders go out on schedule and let patients confirm with a single reply, so fewer slots sit empty and your day is predictable.
Recall and rebooking. Promptly automatically reaches patients who are due to come back but haven't scheduled, filling next month's calendar with business you already earned.
Review requests. One tap sends happy patients to your Google page while routing private concerns to your team first, steadily raising the rating new patients judge you by.
Mobile app and notifications. Work from the front desk or your phone, with push notifications so a new message is never missed.
Every feature in Promptly points at the same outcome: more booked, kept, and repeat business. That's what we mean by business communication focused on revenue â not chat for its own sake, but conversations engineered to protect and grow the income your clinic already generates.
The math is simple. Most clinics recover the entire cost of Promptly from one patient who returns to finish their care plan. Everything after that â every reminder that prevents a no-show, every recall that rebooks a lapsed patient, every review that wins the next one â is added revenue on top.
That's the whole idea behind Promptly: turn the everyday communication your clinic is already doing into a reliable engine for booked appointments, loyal patients, and steady revenue.
Yes. Promptly is built for appointment-based practices, with visit reminders, recall for lapsed patients, and reviews â ideal for multi-visit care plans.
Yes. Promptly's recall can automatically text patients who are overdue and haven't rebooked.
Yes. Automatic reminders with one-tap confirmation keep care plans and your schedule on track.
Turn missed calls and no-shows into booked appointments and 5-star reviews.